Terms & Conditions

Effective Date:

May 4, 2024

Read the comprehensive terms and conditions for Alpha Trace Marketing. Understand the rules and regulations for using our website and services, including payment terms, refund policy, client responsibilities, confidentiality, intellectual property rights, and more. Ensure transparency and mutual agreement for a successful partnership. Contact us for any questions regarding our terms and conditions.

Thank you for choosing Alpha Trace Marketing. We look forward to helping you achieve your marketing goals.

1. Services

Alpha Trace Marketing offers a variety of marketing services including, but not limited to:

- Website Design, Hosting, and Maintenance

- Facebook and Google Ad Campaigns and Ad Creative

- Google Business Profile Optimization and Local Search Rankings

- CRM Sales Process Automations

- Logo & Branding Design

- Custom Design and Sales of Promotional Merchandise and Products

2. Payment Terms

All invoices are due within 3 days of receipt unless otherwise agreed upon in client service agreement.

Alpha Trace Marketing reserves the right to suspend services if payment is not received within the specified terms.

3. Refund Policy

- Alpha Trace Marketing offers a money-back guarantee on our ad campaigns if specified results are not achieved within the agreed timeframe. The specific terms and conditions of this guarantee will be outlined in the service agreement.

- Refunds for other services will be considered on a case-by-case basis and at the discretion of the Alpha Trace Marketing.

4. Client Responsibilities

- Client agrees to provide accurate and complete information as required for the provision of services.

- Client is responsible for ensuring that they have the necessary rights and permissions to use any content provided to Alpha Trace Marketing for inclusion in their marketing materials.

5. Confidentiality

Both parties agree to keep confidential all information and materials disclosed in the course of the service provision, unless such information is already in the public domain or otherwise agreed upon in service agreement.

5. Confidentiality

6. Intellectual Property

All intellectual property rights in the services provided by Alpha Trace Marketing remain the property of Alpha Trace Marketing. Client is granted a non-exclusive, non-transferable license to use the deliverables for the purposes agreed upon in the service agreement.

7. Termination

- Either party may terminate the service agreement with 30 days written notice.

- Alpha Trace Marketing reserves the right to terminate the agreement immediately if the Client breaches any terms and conditions, or if the Client becomes insolvent.

8. Limitation of Liability

Alpha Trace Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the services provided. The total liability of Alpha Trace Marketing for any claim arising out of or in connection with the services provided shall not exceed the amount paid by the Client for those services.